Privacy Policy
Effective Date: 13 March 2025
Introduction
Shree Shyam Green Energy Services ("we," "our," or "us") operates the "Shree Shyam" mobile application
("App"),
which provides solar installation and cleaning services. This Privacy Policy explains how we collect, use,
and
protect your information when you use our App.
Information We Collect
When you use the Shree Shyam App, we collect the following information:
Personal Information
Name
Contact number
Email address
MSEB Consumer Number
Location of service site
Service-Related Information
Site details (solar unit power, load capacity, type of consumer)
Images of the site and solar panels
Images before and after cleaning
Scheduling details of panel washes
New installation requests
Personal Information
Name
Contact number
Email address
MSEB Consumer Number
Location of service site
Service-Related Information
Site details (solar unit power, load capacity, type of consumer)
Images of the site and solar panels
Images before and after cleaning
Scheduling details of panel washes
New installation requests
How We Use Your Information
We use the collected information for the following purposes:
To schedule and manage solar panel cleaning services
To send notifications before and after cleaning
To process requests for new solar installations
To maintain service records and improve our offerings
To communicate with users regarding their services
To comply with legal and regulatory requirements
To schedule and manage solar panel cleaning services
To send notifications before and after cleaning
To process requests for new solar installations
To maintain service records and improve our offerings
To communicate with users regarding their services
To comply with legal and regulatory requirements
Storage and Security of Your Data
User data is securely stored using Firebase, a cloud-based backend service. Firebase provides security
measures such
as encryption and access controls to protect your data from unauthorized access, alteration, disclosure, or
destruction.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute
security.
Sharing of Information
We do not sell or share your personal data with third parties except in the following cases:
With service providers who assist in delivering our services (e.g., maintenance teams, technicians)
To comply with legal obligations, enforce our policies, or protect our rights
With your explicit consent
With service providers who assist in delivering our services (e.g., maintenance teams, technicians)
To comply with legal obligations, enforce our policies, or protect our rights
With your explicit consent
Your Rights
You have the right to:
Access and review your personal data
Request corrections to inaccurate data
Request deletion of your data (subject to service requirements)
Withdraw consent for data processing
Access and review your personal data
Request corrections to inaccurate data
Request deletion of your data (subject to service requirements)
Withdraw consent for data processing
Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personal identifiable
information from anyone under the age of 18.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically
for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
Consent
By using our app, you hereby consent to our Privacy Policy and agree to its terms.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at
shreeshyamgreenenergyservices@gmail.com.